For the venue classes:
-
All lessons to be prepaid in advance on week one.
-
No refunds will be issued unless accompanied by a medical certificate.
-
No child is to be left unattended, parents should bring their kid an pick him up to/from the meeting point on a pool side. (except Babies classes)
-
No smoking anywhere on the premises.
-
Parents/Carers are responsible for their charges when going to the toilet.
-
Any non-toilet trained swimmer must wear a swim nappy (preferably swim pants over the nappy)
-
Parents/Carers are responsible for their charges in the changing rooms.
-
Ensure changing rooms/showers/toilets are left in the same clean and tidy way you found them.
-
No valuables to be left in the changing areas.
-
No food on the poolside or in the changing area.
-
You are allowed to take photographs of YOUR child just on a last session of the course. Permission form should be filled up before that.
Refunds / Cancellations
3S Swim Ltd will only offer a refund if you have a valid doctors certificate, but please note there will be a £15 or 10% (the larger amount) cancellation fee from the remaining lessons.
For the private teaching in your place, NOT a venue course:
If, for whatever reason, you need to cancel, 24 hours notice must be given or you will charge a half price cancellation fee. If less than 6 hours notice is given or no show, a full price charge will apply.
If the lessons is going in your choosen pool, the client should bring the teacher through, or cover the ticket price.
